The Internet entails many unpredictable situations. Even in the best online services, the bug that can’t be solved solely by yourself might occur. You might face a similar problem while using Pin Up online casino, which is when Pin Up Casino Support comes in handy. The Pin Up support team will show professionalism and resultative work, starting with an easy question about how to withdraw funds and finishing with fixing bugs. But what are the ways how you can reach out to support? Well, we will answer this question while uncovering the pros and cons of each of them simultaneously.
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Pin Up Casino customer care number
One of the easiest yet effective ways to contact Pin Up support is via Pin Up casino customer care number. This method will suit people who don’t like chatting to get help and prefer a live dialogue. Or maybe you just find it much easier to describe your problem with your own voice, not letters. There also might be cases when there is no time to waste, and you must hurry to solve your problem. Pin Up casino customer care number is great in such cases as the support team will give you the fastest response.
You should know a few things to remember about a support mobile phone call:
Communication is only in English. Even though some Indians might consider this a flaw, setting English as our default language makes the process easier for many people, including our employees. After all, you are not forced to use complicated words and form long sentences, as most issues can be described in a simple manner;
Support phone call is not free. It was impossible to make a support call free, so a few rupees will be charged to you each time you call. But don’t worry, the charges will be just according to the rates of your operator, and no crazy prices.
E-mail support
Obviously, e-mail is essential to every support system out there, and Pin Up casino is not an exclusion. This method brings lots of versatility, as unlike the phone call, the support team will have much more time to gather more info to help the player. In addition, your issue might be examined by multiple people at once, which makes the process much faster.
But you should understand that you will not get an answer instantly like with a phone call. You would need to wait from a couple of minutes to a couple of hours, depending on the toughness of your question. On the other hand, an email letter has more chances to solve your problem without too much explanation. Your letter will not be answered unless the support team has formed their best answer.
If you wonder what kinds of questions can be solved via email, they are the following:
Fixing bugs. If you have faced any bug (for example, promotion doesn’t work) that prevents the website from appropriate work, it is recommended to report that on an e-mail;
Reporting fraudulent activity. Fraudsters can be found anywhere on the net and in live dealer casino games. So if you spot anyone suspicious, make sure to reach out to support.
Any payment troubles. If you have made a transaction, but the money doesn’t come, it might be a case to reach out to Pin Up support via email.
Suggestions on improving the overall gambling experience. It is important to notify developers about what bothers you during gambling. It will help to improve the user experience and make the website better;
Account verification. If it takes too much to get your account verified, contacting support might solve that.
Live Chat 24/7
And last but not least is our 24/7 live chat. It is something in the middle between an email and phone call, but its main advantage is 24/7 access to a live conversation. Our official manager is capable of helping any customer regardless of their problem. But the chat option will be most helpful when you are facing a minor problem or can’t deal with some sort of confusion.
To access a live chat, you must be signed up on the Pin Up casino website and open the main site page. After that, you will be able to find a chat icon on the bottom right of the screen. Open it, and type in your name and message. Congratulations, you’ve made your first step toward solving the issue with chat!
